Welcome to Swaransh Furniture! We are committed to providing our customers with a seamless and enjoyable shopping experience. Below are our shopping policies to ensure transparency and satisfaction.
1. Ordering
Placing Orders: You can place orders through our website, by phone, or in-store. Ensure all information is accurate to avoid delays.
Order Confirmation: After placing an order, you will receive an email confirmation with your order details.
2. Payment
Payment Methods: We accept various payment methods, including credit/debit cards, net banking, and digital wallets. All payments are securely processed.
Pricing: Prices are listed in Indian Rupees (INR) and are subject to change. Any applicable taxes or fees will be displayed at checkout.
3. Shipping & Delivery
Shipping: We ship to various locations across India. Shipping charges will be calculated at checkout based on your location and order size.
Delivery Time: Delivery times vary based on location and product availability. We aim to dispatch orders within 7-14 business days.
Tracking: Once your order is shipped, you will receive a tracking number via email to monitor your delivery.
4. Returns & Exchanges
Return Policy: We accept returns within 7 days of delivery for items that are defective or damaged. To initiate a return, please contact our customer service team.
Exchange Policy: Exchanges are allowed for size or design mismatches. Items must be unused and in original packaging. Please contact us within 7 days of delivery to process an exchange.
5. Customer Support
Assistance: Our customer support team is available to help you with any questions or concerns regarding your order. Contact us via email or phone during business hours.
6. Privacy Policy
Data Protection: We value your privacy. Personal information collected during the ordering process is used solely for order fulfillment and will not be shared with third parties.
7. Changes to Policy
Updates: Swaransh Furniture reserves the right to update this shopping policy at any time. We encourage customers to review the policy periodically for any changes.